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Refund or replacement of the ticket depends on the rules of the airline and the fare of the ticket. In some cases, the full payment of the ticket is returned or the ticket is exchanged at no additional cost, and sometimes the agency requires an additional fee to assist with the return or replacement. Some tariffs allow you to exchange or return a ticket for an additional fee, while with some it is impossible to do this. If your flight is canceled, you can get a refund or exchange it for a voucher for future flights. To find out the conditions, you need to contact the seller. Information about the seller is sent to your e-mail address with a ticket. If you were late for the flight If you are sure that you will not be flying, contact the airline as soon as possible and let them know that you will not be flying. If you have one or more transfers, and they were booked in one place (the entire route is on one ticket), if you are late for the first flight, you will be credited as late for the entire route, and the entire route will be canceled. If you are at the airport, approach the airline representatives you should be flying to and ask what your options are. Describe the situation and find out if the airline can transfer you to the nearest flight or give you the opportunity to choose another flight with an additional fee. A passenger's delay in a flight for personal reasons is not a basis for a replacement or refund of payment. It all depends on the rules of the airline and the fare for your ticket. If you can't fly because of illness Unfortunately, illness is not a basis for changing or returning a ticket. It is possible to change the departure dates or return the money if the definition of the ticket implies this. Information about the tariff is recorded on the ticket. You can contact the seller for further information. If you need help, describe the situation in the feedback form at the bottom of the page and attach your ticket. The ticket is sent to the e-mail address you specified at the time of purchase within 3 hours after payment.

The seller sends the ticket to the e-mail address you specified at the time of purchase within 3 hours after payment. If you do not see the letter, check the “Spam” folder in your mailbox - letters are sometimes there. Not in "Spam" If” Spam " is empty and 3 hours have passed since the purchase, it may be due to the fact that you incorrectly specified your e-mail address at the time of purchase. To fix this, contact the seller you ordered. They will send the ticket to the correct mail.I do not remember the seller Check information about the transaction from the internet bank or SMS-the name of the seller of the ticket you booked is indicated there. Find his contacts and get in touch. Report first and last name, travel dates and directions. The Operator will find your order and send the ticket to the correct mail.If you need help, describe the situation in the feedback form at the bottom of the Page, attach a bank transaction statement about the purchase of a ticket or a screenshot of an SMS. We can help you with that.

You can contact us by email info@biletal.az

some airlines accept up to three letter errors in name, surname and patronymic. If you made a mistake and want to correct the information, contact the airline or seller (their names are on your ticket). Most often, you can correct the error by calling the seller's call center or in your personal account on the airline's website. Usually this is free, but it is not always the case. All conditions can be clarified with the operator of the call center or directly on the company's website. You can also change the information with the help of the ticket seller (agency). They will inform you about the airline's requirements for changes in accordance with the tariff or take an additional commission.If you need help, describe the situation in the feedback form at the bottom of the page and attach your ticket. The ticket is sent to the e-mail address you specified at the time of purchase within 3 hours after payment.

Buy a ticket is a service that provides assistance in searching and buying tickets. In more detail, this is how our service works: Ticket al.az you go to the site, select the direction and dates of the flight, click on the “Find A Ticket” button. We are looking for suitable tickets in airlines and agencies. Select the ticket you want and click the price button. We direct you to the seller's website - there you fill in the details of the passengers and buy a ticket. And the seller helps with the exchange and return of the ticket. After payment, the seller sends the ticket to your e-mail address. Buy tickets does not store tickets, does not charge service fees, shows prices sent by airlines and agencies. On the seller's website, you can find the purchased ticket in your personal account, request a replacement/refund. If you have any questions about tickets and travel, you can always write to our support service.

Search form Indicate where and where you want to fly. Select the date of departure and return - the calendar opens if you click on the “departure” or “return” window. Will you only fly in one direction? Click” no return ticket needed". In the field on the right, indicate the number of adults, children (from 2 to 12 years old) and babies (up to 2 years old). There you can choose the class of Service - Economy, Comfort, business or first class. To search for hotels in the city of arrival “Booking.com check the box” open in a new window". Did you do everything? Press the big orange button - ”find a ticket". If you are searching in the app, select “Regional” settings in your profile and specify your country before searching. In this case, you will see the tickets and partners that suit you. Search results After pressing the” find a ticket " button, the first results will appear on the screen before the search is complete. Wait for the search to finish to see all the tickets, including the cheapest. It doesn't take long - a maximum of 30 seconds. If you are searching in the app, the search will start after you select the direction and dates. Search results are-Prices, date and time of departure and arrival, airports, number and length of transfers, hand luggage and baggage information, seller options. Buy a ticket instantly determines the characteristics of the flight and displays them in the form of symbols. For example, you can see an hourglass (long relocation) or a Half Moon (Night relocation). Both on the site and in the application, we indicate direct (if any) and flights to be transferred. Compare and choose the ound convenient.To see the flight number and detailed information about the flight, click on the ticket itself, and when it opens, click on the “Details” button. Click on the ticket to find out the flight number and additional details. And when Biet opens, click “Details”. We will indicate all the information that our partner transmits to us about the flight.Chart and price table Use it to compare graphs and tables with prices for recent dates or other months. There we show the cheapest prices found by other users during the last week. The more popular the direction, the more prices it shows. Filters Using filters, you can adjust yourself by selecting the number of transfers, departure and arrival time, baggage, transfer time, airports, airlines and other parameters. On the Buy Tickets website, filters are on the left side of the screen when searching, and in the application, the “Filters” button is located at the bottom of the screen.At the very bottom, you can sort tickets according to different parameters: “recommended first”, “cheapest first”, “departure time”, etc. You can add the option you want or stack the filters.Useful tips Buying tickets directly to and from is more profitable than buying them separately. You will see that the dates with the cheapest tickets on the calendar are green. Most airlines offer discounted tickets for babies under 2 years of age, subject to no seats. This means that the baby flies in the arms of the parent. There is also a Airline – babies can only fly with Boars. If an adult flies with two babies, a local full ticket must be purchased for one of the babies. You can mark not only the direction, but also the airport you need. To do this, mark the city and select the airport you need. Ticket purchase Look at the ticket card before moving on to buying tickets. The card usually contains information about the flight: the airline that made the flight, the cities of departure and arrival, information about baggage. If the ticket card has a baggage-free tariff, baggage can be added on the seller's website. Click on the corresponding ticket and select offers from different sellers. Select the offer you like by pressing the orange button with the price displayed on it. We will direct you to the company's website. After entering the seller's website, all you have to do is fill in the passenger details, enter the correct phone and e-mail address, and fill in the bank card details. Pay attention to the data: Make sure you correctly indicate the name, surname, passport information of the passengers. Correcting typos is often paid. Check visa, passport and covid requirements of the country you are going to – requirements change frequently. Make it clear that the expiration time of your paposrt corresponds to the requirements of the country where you are going. Check that you have entered your E-mail address correctly – if you make a mistake in its spelling, the ticket will not arrive and you will have to contact the seller further to get it. And finally, check the departure and arrival dates, cities and airports — just in case. The last step-make the payment of the ticket. The seller will send the ticket to the e-mail address you specified after the purchase.

Baggage can be added at the stage of purchasing a ticket on a ticket card or on the seller's website. But to find tickets with baggage, use the filters that are on the title page. Mark the direction and dates, click on the slider “only with luggage”. If you are searching in the application, before searching, select “Regional” settings in your profile, specify your country and the appropriate currency. In this case, you will see the tickets and partners that suit you. In the application, select the same filter and click” ready". In this case, the baggage filter will be applied to all tickets specified in the search.

In buy a ticket, you can find a ticket for an adult, as well as a ticket for a child. On the main screen, select the passenger category, where you specify the direction and dates of the trip. After searching, you will see the total cost of all tickets, including tickets for children. Babies under 2 years old can fly with a 90% discount, and sometimes even completely free of charge. In this case, a ticket for the child, in his own name, is purchased, but the full payment is not deducted. Babies do not get a seat, they must spend the entire flight in the arms of adults. Usually one hand luggage is provided for them, and in some tariffs – baggage is also included. Clarify the rules with the airline. Airlines also have a rule - without a place, only a baby can fly with one adult. If an adult flies with two babies, one of the babies will have to buy a child ticket with a separate seat. For children from 2 to 12 years old, the ticket price usually increases to 30% of the fare, and sometimes up to 50%. They are provided with a seat and luggage space. The rules of airlines may differ, clarify information about children's tickets with the airline. From the age of 12, and sometimes 14, sarnichin is considered senior. You cannot buy a ticket for an only child, children must fly with adults. But many airlines provide escort service under their control. If you want to add a child to an already purchased ticket, contact the seller. The name of the company is indicated on the ticket.Can a child fly alone Children aged 5-12 years Children from 5 to 12 years old can fly on an airplane without adults. Babies under 2 years old, for obvious reasons, are not allowed on the plane alone. And for children from 2-5 years old, the rules of airlines are different, therefore, before buying, it is necessary to clarify the rules on the website of the airline you have chosen. In order for a child to fly alone, you can use the service “organization of transportation of an unaccompanied child under the supervision of a carrier” or “service of accompanying a child”. To apply, you must contact the airline directly. If the child has serious health problems, it is necessary to provide a medical certificate of his condition. Children can fly on a domestic flight or be welcomed from a flight not only by parents, but also by other relatives, family friends or summer camp and school staff. The main thing is that the airline has information about this passenger. Upon arrival at the airport, the passenger must have documents stating his identity on them. During the journey of an unaccompanied child in an international direction, only legal representatives can deliver the child to the departing airport and register for the flight: parents, adoptive parents, guardians or notarized representatives of the child. power of attorney from legal representatives. In this case, it is possible to register a child for a flight only at the airport. Children 12 years and older Starting from the age of 12, the child is already considered an adult passenger and can independently travel outside the country. But some airlines raise this age to 14. Also, depending on the rules of the country where you arrived, a passenger under the age of 18 and traveling alone may be required to have a notarized document from both parents. Clarify the rules before buying a ticket with the airline.

The pet can be taken to the cabin of the aircraft, sent to a heated cargo hold or as a cargo (this is transportation by a separate cargo plane - suitable for large dogs weighing more than 50 kg). Transportation of animals is paid additionally, the price depends on the weight of the pet and the size of the carrier. In the Hall An animal weighing up to 8 kg is usually accepted into the salon. It is placed under the seat inside the seat carrier. This means that the height of the carrier should not exceed 20 cm. The sum of the dimensions of the three sides of the carrier should not exceed 115 cm. The rules for transporting animals stipulate that they will be with you until the end of the flight. If you are flying with a bird, the cage should be covered. Some airlines have increased the weight of Animals released into the cabin. Check it out on the airline's website. What documents will be needed Depending on the country and the type of animal, the document requirements may differ. Clarify the rules before buying a ticket. Usually these documents are required: Veterinary passport of the international sample. Information about the health of the animal. Vaccination against rabies. Chip. In some cases, you will need a certificate of the absence of a special value of your animal, as well as a certificate of identification of the titer of atrocities against the rabies virus in the blood of the animal (for example, to enter Europe, Israel, Japan and some Arab countries). Preparing for a trip with an animal Start preparations as early as possible-a few months before the flight, in which case you will have enough time to collect all the documents and make the necessary vaccinations. If you buy tickets or buy online, then immediately after that, be sure to call the airline and agree on the transportation of the animal. This is very important, because depending on the type of aircraft, there is a limit on the number of animals transported in the cabin and luggage compartment. It is necessary to confirm with the airline that the animal is allowed to be transported on a particular aircraft. In addition, some airlines have special requirements for the breed of dogs. This point should also be clarified separately with the airline. After agreement with the airline, make sure that the animal has all the necessary vaccinations and chips. Prepare all documents. If you have not vaccinated your pet within the last year, you should do so no later than a month before the flight. The next step is to buy a carrier. It is important to accustom the animal to this in advance so that during the flight the pet feels calm and comfortable. The size of the carrier should give the animal the opportunity to fully stand up and move. If you are giving the animal to the cargo hold, paste information on the carrier. Note the name of the animal, your own name, the direction you are flying, address and contact number. If you are flying with a transfer and the airline staff will release the animal between transfers, place a rug and leash inside the carrier so they can comfortably carry your pet around. Write the name of the animal on the rug in English. Leave food and water inside the carrier so that the animal is comfortable along the way. Arrive at the airport at least three hours before the flight time - it will take time to register your pet. Remember that it is not possible to register with a pet online. When departing on an international flight, it is necessary to undergo veterinary control. On the day of the flight, it is best to take care of the animal with the veterinarian. He will give full information about the feeding of the animal before the flight and soothing decrees.

This is a flight booked during a lease by a tour operator or other company. To make it clearer, imagine that the travel agency wants to send a group of people on vacation somewhere in the Italian province, but there is currently no direct flight there. To carry out these flights, the travel agency takes the plane to the ecara. What you need to remember when buying a ticket for a charter flight After purchase, a voucher is sent to your e-mail address. And the ticket will be sent the day before the flight. Charter tickets are non-refundable. If your plans change, you won't be able to change the ticket. The flight may be delayed or delayed. Sometimes the flight is transferred from one airport to another within the city - you also need to be prepared for this. Changes will be notified to you by phone or e-mail. It will not always be possible to register online. Airline miles and bonuses for such flights are not accrued. Charters have one main advantage. They are usually cheaper than regular flights. In the meantime, the ticket biletal.az if you search on its website, you can see that the flight is Charter. This information is recorded on the ticket card or inside the card.

If you have already checked in online and are flying only with hand luggage, you can arrive at the airport about an hour and a half before departure. If you are not registered and are flying with luggage, it is recommended to arrive 2.5 hours earlier if it is a domestic flight, and 3.5 hours if it is an international flight. In this case, you can, without haste, find the check-in desk, hand over luggage, pass inspections. If you have registered online, but are flying with luggage, the advice is the same as in the previous paragraph. Arrive 2.5 hours before domestic flight, 3.5 hours before international flight.

Through the airline's website or a letter from the carrier Check-in usually opens 24 hours before departure and ends 40 minutes before departure. The airline sends a letter with a check-in link to your mail. If the letter did not arrive, just go to the airline's website, find the “online check-in” section there and follow the prompts. When registering, you will need the following information: last name and first name of the passenger; booking code (or PNR - six - digit code) or electronic ticket number-they are in the route receipt that came to your mail; e-mail address you specified during the purchase; departure airport; sometimes-the date and time of departure, flight number. During registration, you can choose a place, usually this service is paid. If you choose not to take a seat, the system will automatically determine the seat. Boarding pass After registering online, you will receive your boarding pass by e-mail. You will present it at the airport. Some airlines and airports also accept a photo of a boarding pass. That is, you do not need to print a document, but simply save it and display it on your phone. In some cases, a printed boarding pass is required to be allowed on board. If you are flying without luggage, you will not need to go to the check-in desk. Just print the card in a special vending machine – from the outside, such vending machines look like an ATM. A boarding pass printed on a regular printer is also accepted. Some airlines charge an additional fee for passenger check-in at the airport and ticket printing. Therefore, if you do not want to overpay, check the rules of the airlines before the flight. When online registration is not possible In some cases, it is not possible to register online: during the flight from some airports; When a child 5-12 years old (sometimes up to 16 years old) flies under the supervision of an airline, without adults; in case you fly with animals. Need to print the ticket To put it briefly-No. The itinerary receipt is an electronic ticket confirming the receipt of a place on the flight with all the details — Time, Departure and arrival airport, passenger data and others. The ticket comes to the e-mail address specified at the time of booking. Usually 3 hours after payment is enough for the seller to send the ticket.There is no need to show a route receipt at the airport. Your data is already in the airline, so only a passport is needed for flight registration. You need a boarding pass for the flight. You can get it at the airport check-in desk, at the self-check-in vending machine, or during online check-in. If you register online, the boarding pass will be sent to your e-mail address. You can download it to the phone or print itsrinis. Some airlines charge an additional fee to print a ticket at the airport. This is often done by loukosters. Therefore, if you do not want to pay extra, check the rules of the airlines before departure. If the ticket did not come to the mail, check the Spam folder - the letters end there. For more information, you can read this article: “I did not get a ticket”.

How to add luggage to a purchased ticket After the purchase, you can add luggage to the ticket. To do this, you need to know the booking code or ticket number, the last name of the passenger or the email address from which the reservation was made. There are several ways to add luggage to a purchased ticket: First of all, try to add luggage through your personal Cabinet on the website or in the call center of the airline you are flying to. If you cannot add through the airline, contact the seller. The seller's name is recorded on the ticket. Go to the seller's website and check if there is a “Add luggage” function. To enter the personal account, you will need the reservation number on the ticket, the passenger's last name or the e-mail address used for booking. If you cannot attach the luggage on the seller's website, contact the seller by mail, feedback form or phone. To send a request, you will need a reservation number, your last name and the e-mail to which the ticket was sent. And the last option is to pay for baggage at the airport check-in counter. But in this case, additional luggage will be more expensive. How to add luggage to only one passenger The reservation must have the same parameters for all passengers. That is, all tickets must be with luggage or vice versa - without luggage. If only one passenger needs luggage, book two separate ones - one without luggage and the other with luggage. This is possible only if both passengers are large – 12 or over 16 years old, depending on the requirements of the airline. The second option: but buy a ticket with hand luggage, subsequently adding luggage to one of the passengers.How to look at the size and maximum weight of luggage that you can take with you Baggage norms of all airlines are different. At the ticket search stage, if the seller provided us with this information, we will indicate how many kilograms were included in your ticket. If baggage is not included, we mark the amount required for its entry. The seller sometimes does not provide information about the weight of the luggage. You will be able to look at the exact dimensions when buying a ticket and find out how many kilograms of baggage are included in the ticket. If the seller has passed us full information about the weight of the luggage, we indicate it on the ticket.. Where to care for hand luggage regulations On the ticket or on the airline's website The ticket indicates how much luggage and hand luggage you can take with you, their permissible dimensions and weight. If there is not enough information there, go to the airline's website and open the section with the rules of Transportation. If you need to carry oversized luggage, contact the airline to find out all the conditions and discuss the details. What is forbidden to transport Explosive and quickly flammable substances: any types of firecrackers, ammunition, flammable fuel (diesel, gasoline), matches and lighters, solvents of colors and colors in aerosol cylinders, alcoholic beverages with an alcohol content of more than 70%, alcohol. Toxic, caustic, corrosive substances. Including alkalis and acids, gas cylinders, Mercury, chlorine, biologically hazardous substances (for example, viruses), poisons and chemicals, radioactive substances. Firearms, except in special cases. The airline can accept weapons for carrying only if the passenger has permission to store and carry them. When transporting a weapon, it can only be unloaded and disassembled in the luggage compartment in a box specially designed for it. By the way, Toys imitating weapons are prohibited in hand luggage, no matter how harmless they are. Be sure to check the list of prohibited products, items and medicines for export - the rules in some countries will definitely surprise you. For example, it is forbidden to export shells from Thailand, and if they contain codeine, you cannot fly to the United Arab Emirates with children's cough syrup. Other restrictions for hand luggage In total, you can carry no more than a liter of liquid in hand luggage, but the volume of each bottle should be less than 100 ml. These restrictions do not apply to liquids purchased from”duty free". Note that at the time of transfer, they may require you to put what you received from “duty free”in the main baggage. Baby food is an exception. It should not correspond to the norm of 100 ml, if you are flying with a child, you can take as much liquid on the plane as the child needs. Regarding the transportation of medicines - if you have questions, it is better to study the customs regulations of the country of destination and the list of permitted medicinal components in advance or consult with the embassy. You also need to take medical documents confirming the need to fly with them to carry syringes and needles (doctor's prescription, for example). Any objects that can cause injury, such as any piercing and cutting objects (scissors, knives, nail clippers and other work tools) cannot be carried in hand luggage. Paver bank can be transported if its power does not exceed 160 W / H. Look at the information on the airline's website, as there may be additional rules. Aerosols, including deodorants, are prohibited as substances labeled “flammable” in the cabin trunk, even if the volume of the container is less than 100 ml. Sports equipment cannot be taken to the salon either - skis, snowboards, bicycles, surfboards and diving equipment are sent to the luggage. Sometimes companies even introduce, in addition to luggage, free transportation of seasonal sports equipment. Check the conditions in advance on the carrier's website. If you are in doubt about whether additional permits are needed and whether your things will be carried at the border before transporting something unusual, consult the airline in advance. To do this, first check the airline's website. If you do not find the information you need there, contact the support servicelayn.